privacy policy

Your privacy is very important to us and we take care to safeguard it.

We do not disclose your information to anyone other than when order details are processed by our selected payment processor as part of your order fulfillment.

 

We will not share your personal information with anyone else and, once your order is completed we will not email or contact you again, unless we have your permission, we have to do so by law, we have a duty to you or the public to reveal the information, or our interests mean we must give the information, - for example to prevent fraud.


We use PayPal to provide you with a well-known, trusted, secure partner for payment. PayPal operate their own privacy policies which are available from the PayPal payment pages.

We collect your personal details (such as name, address, email address, etc.) solely for the purposes of completing your purchase.

We will use your email address to update you on order progress and we may email you to request further information if needed to clarify or complete your order. If we email you to request further information and we receive no response, we will cancel your order and refund your payment in full.

If you are paying by credit card, PayPal require a contact telephone number. PayPal do not share this telephone number with us. PayPal's use of this is covered by their privacy policies.

We do not request a telephone number and we will never phone you unless you contact us and specifically request us to call you.

Your order will be discreetly sent in plain packaging. Orders posted to countries within Europe will have no information on the packaging other than your address label and a postage label. Orders posted to countries outside of Europe require a customs label and return address to be visible on the packaging. The return address will be listed as "Creayta Ltd, PO Box 7352, Reading, RG27 7EG, United Kingdom" The customs label will describe the contents as "plastic accessory" with a goods classification of "901910".

Your PayPal or credit card statement will show a charge to "PAYPAL CREAYTA"

Cookies are used on this shopping site to keep track of how users navigate our site, to track the contents of your shopping cart, and to forward these to PayPal for PayPal to take your payment. We do not use cookies to retrieve personal information about you from your computer, unless the information has been knowingly and willingly been provided by you, and we do not store password or credit card information.

We provide links on our website to PayPal for payment, and to reseller and review websites. These links identify to the reseller and review websites that you have linked from our website. Whilst we make every effort to only provide links to reputable websites, these websites are independent and outside our control. You should check each website's privacy statement to see how they will use your data.

If you have questions regarding your privacy which are not answered here, please email: 

We comply with The UK Data Protection Act 1998. Our Data Protection Act Registration # is: PZ9871519

 

Detailed information about your rights under UK Data Protection legislation can be found on the website of the United Kingdom Information Commissioner at: www.informationcommissioner.gov.uk


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